Van tai & Giao nhan
Thoi gian van chuyen noi dia la bao lau?
Thoi gian van chuyen noi dia thong thuong tu 24-72 gio, tuy thuoc vao khoang cach va dia diem. Voi cong nghe AI toi uu tuyen duong, chung toi cam ket thoi gian giao hang nhanh nhat co the. Khach hang co the theo doi don hang thoi gian thuc qua he thong tracking.
Logistics Institute co ho tro van chuyen hang quoc te khong?
Co, chung toi cung cap dich vu van tai quoc te duong bien va duong hang khong den hon 200 quoc gia. Thoi gian van chuyen quoc te dao dong tu 5-40 ngay tuy tuyen duong va phuong thuc van chuyen.
Hang hoa co duoc bao hiem khong?
Co, moi don hang deu duoc khuyen nghi mua bao hiem. Chung toi cung cap goi bao hiem tu 0.3% den 1% gia tri hang hoa, den bu toi da 100% trong truong hop mat mat hoac hu hong.
Lam sao de theo doi don hang?
Sau khi tao don, khach hang se nhan duoc ma tracking. Truy cap website Logistics Institute hoac lien he hotline de theo doi trang thai don hang thoi gian thuc. He thong AI cua chung toi cung tu dong gui thong bao qua email/SMS khi co thay doi trang thai.
AI & Cong nghe
AI duoc ung dung nhu the nao trong dich vu logistics?
Chung toi ung dung AI trong nhieu khau: du bao nhu cau van chuyen (Machine Learning), toi uu tuyen duong thoi gian thuc, tu dong hoa xu ly chung tu (OCR/NLP), giam sat va canh bao cham tre, quan ly ton kho thong minh. AI giup giam 25-35% chi phi logistics va tang 60% hieu suat.
Do chinh xac cua AI du bao la bao nhieu?
He thong AI du bao cua chung toi dat do chinh xac 95% trong du doan thoi gian giao hang va 90% trong du bao nhu cau ton kho. Mo hinh lien tuc duoc huan luyen va cap nhat de cai thien do chinh xac.
Kho bai & Luu tru
He thong kho bai co dat tieu chuan khong?
He thong kho cua Logistics Institute dat chuan GSP (Good Storage Practice) va GDP (Good Distribution Practice). Kho duoc trang bi he thong kiem soat nhiet do, do am tu dong, camera giam sat 24/7, PCCC dat chuan.
Co the luu tru hang hoa dac biet khong (thuc pham, duoc pham)?
Co, chung toi co kho lanh va kho dieu khien nhiet do cho thuc pham, duoc pham. Tat ca deu duoc AI giam sat nhiet do va do am lien tuc, tu dong canh bao khi co bat thuong.
Thanh toan & Hoa don
Co nhung hinh thuc thanh toan nao?
Chung toi ho tro: chuyen khoan ngan hang, tien mat, COD va cong no cho khach hang hop dong dai han. Hoa don dien tu duoc gui qua email ngay sau khi xu ly.
Khi nao thi nhan duoc hoa don?
Hoa don dien tu se duoc gui trong vong 24h sau khi don hang duoc xu ly xong. Khach hang co the truy cap vao he thong de tai hoa don bat ky luc nao.
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